小企业CRM系统,
轻松管理客户

Bigin源于广受好评的Zoho CRM客户关系管理系统,是专门面向小微企业和初创公司而推出的CRM软件,帮助小企业摆脱传统的电子表格或落后的销售管理工具,快速实现数字化销售,在更短时间内达成更多成交。Bigin可在一个平台上集中管理客户,包括销售线索、服务工单、客户引导、订单交付、合同管理等。

Bigin for everyone thumbs
Bigin for everyoneBigin for everyone mobile

#各行各业皆可使用Bigin

无论您是初次尝试CRM系统,还是经验丰富的CRM使用者,Bigin都能满足您的需求。产品易于使用,操作简便,为您提供高效管理客户关系的工具。立即开始使用小而美的Bigin,按照团队或行业选择合适您的模板,快速探索CRM为业务带来的蓬勃发展。

Team Pipeline view in Bigin mobile
Team Pipeline view in Bigin
  • 销售管道
  • 客户引导
  • 客户支持
  • 客户感言
团队管道子流程管道
  • 外拓型销售

  • 内部销售

  • 用户采用

  • 许可和协议

  • 技术支持

  • 邮件请求

  • 客户感言

  • 案例研究

小企业开展业务难,使用电子表格管理客户只会让业务变得更难

在传统的客户管理场景中,电子表格发挥着重要作用。随着业务发展,越来越多的电子表格只会降低管理效率。是时候抛弃电子表格转而采用小企业客户关系管理软件了,这是让业务持续增长的不二之选。

不再使用电子表格的6个原因

  • 23% 客户数据可见性差
  • 21% 数据重复和手动录入
  • 18% 数据丢失的风险
  • 16% 安全问题的担忧
  • 12%数据共享困难
  • 10%其他原因

CRM解决方案:
帮助您管理客户的
优先选择

  • 41%增加销售收入
  • 27%改善客户保留率
  • 300%提升潜在客户转化率
  • 24%缩短销售周期
  • 23%降低销售及营销成本
  • 41% 销售人员的收入增加。
  • 27% 客户保留率的改善。
  • 300% 潜在客户转化率的提高。
  • 24% 销售周期的缩短。
  • 23%销售和营销成本的降低。

选择Zoho Bigin小企业CRM系统,
让您摆脱繁重的日常工作,
更加专注于客户

Bigin可以轻松将日常的客户管理流程固定下来并实现自动化,从潜在客户判定开始到成交,再到售后服务,Bigin将不同的团队和部门连接在一起,协同起来为客户打造优质体验。从此告别客户遗漏、手动数据录入、团队沟通不畅以及信息孤岛等问题。立即开始使用Zoho Bigin,让您的企业更高效地管理客户关系,为客户提供卓越体验!

  • 团队管道
  • 360°视图
  • 多渠道
  • 自动化
  • 移动APP

什么是
团队管道

我们将Bigin进行了扩展,重新定义小企业CRM,它不仅仅用于管理销售。您可以在一个Bigin账户中统一管理所有面向客户的工作,体验不依赖多个复杂工具即可开展业务的自由。

了解更多
Team Pipeline view in Bigin features团队管道子流程管道

获取完整的
客户背景信息

将每一个客户信息都存储在您的Bigin账户中,意味着您的销售团队可以获得对潜在客户和现有客户的全面了解,从而更有效地处理客户关系和互动。他们可以轻松获取客户的详细信息,了解客户的需求、偏好和交互历史,以便提供更加个性化和有针对性的服务。

了解更多

充分沟通
与客户高频互动

良好的客户关系建立在有效的沟通基础上。为了让您的企业与客户保持联系,Bigin支持包括电子邮件、电话、社交媒体和网络表单在内的各种渠道。您可以通过这些渠道与客户进行互动,回应客户的需求和问题,确保及时有效的沟通。

了解更多
Omnichannel communicationOmnichannel communication mob

用自动化
代替重复劳动

您是否经常陷入到日常的琐碎工作中?通过Bigin轻松创建工作流程,摆脱单调乏味的工作,将注意力聚焦需要关注的重要行动。自动化处理重复性的任务,让您有更多时间和精力去应对关键问题,提高工作效率,获得更好的业务结果。

了解更多
Steps is creating workflow automationSteps is creating workflow automation mobile

随时随地管理客户

对于小型和微型企业来说,操作和决策的灵活性至关重要,这就是为什么Bigin致力于成为以移动为先的解决方案。无论您身在何处,只要需要,您都可以随时随地方便地获取完整的业务信息。享受随时随地获取信息的便利,让您在移动中也能高效地管理和处理业务,确保您的业务不受时间和地点的限制。

了解更多
Mobile app viewMobile app view small
查看所有功能

Bigin与其他第三方应用程序无缝集成

与Zoho其他产品及第三方应用集成,
构建高效协同的业务系统

您还可以通过Zapier和Zoho Flow
与5000多个应用程序进行集成。

查看所有可集成应用Integrations
Bigin支持广泛的开发者平台,可以连接不同类型的外部数据源。
developer center

选择Bigin的更多理由

  • 易于使用
    易于使用

    Bigin的操作简单易懂,旨在让您轻松上手。无论您是初次接触CRM还是寻求更简单的解决方案,Bigin都能满足您的需求,并为您提供出色的用户体验。

  • 经济实惠
    经济实惠

    我们可以肯定地说,Bigin是目前市场上相对经济实惠的 CRM,每用户每月仅需 50元(按年购买)。

  • 简洁明了
    简洁明了

    Bigin 的操作界面深受用户喜爱,可在 Web 和移动设备上实现更高效的操作和流畅的用户体验。

Bigin作为小企业CRM系统而广受好评

Bigin是一种创新的面向小企业的CRM解决方案,旨在满足即使是最小型企业的需求。它提供了一个基于流程的布局和工作流程,以及一个简洁直观的用户界面,易于使用。Bigin的定价合理,可以轻松升级到Zoho生态系统的其他产品。

Brent Leary,CRM Industry Analyst and Small Business Advisor

许多小型企业在运营过程中大量依赖电子表格。虽然电子表格对于管理数字数据非常方便,但在与客户建立关系方面并不是很理想。因此,使用像Bigin这样专为非常小型企业设计的服务,可以提高建立良好客户关系的可能性,帮助企业发现、吸引和保留客户。

在寻找合适的CRM解决方案时,许多小企业主可能需要在功能和成本之间做出权衡,因为许多CRM解决方案将必要的功能锁在了额外的订阅费用内。最近,Zoho推出了一款全新的CRM解决方案,以极为实惠的价格为小企业提供了必要的CRM功能。

  • 9.3/10
  • 5/5
  • 5/5
  • 4.6/5
  • 4.6/5
  • 4.5/5
g2 leader award
capterra bestvalue award
g2 easiest award
capterra bestease award
pc ec award
getapp award
capterra shortlist
sa fr award

Bigin深受20,000+客户喜爱

View All Testimonials

There is no other CRM at this value proposition. Bigin CRM completely meets our requirements. We could immediately see the value addition. More power to Bigin by Zoho CRM!

Cerin PathroseDeputy Manager (Marketing), Nitta Gelatin India Limited

Bigin is reasonably priced and easy to set up. It integrates with a lot of other products via Zapier. It is a great solution to get our small company started without breaking the bank.

Tim McKendrickCEO, Camp Lender

The most simple CRM to start with! One-stop point for all your clients interactions The best integrations!

Asma AlaouiManaging Partner, AKP

My experience with the Bigin CRM and training team has been beyond expectation. I feel blessed to have found a CRM that is easy to use and has thought of every aspect of my clients journey to be at my fingertips! I can finally see the dream of being able to run my business somewhat remotely, becoming more of a reality.

Bita PouyafarCEO Pristine Energy

Bigin is very user friendly. It helps with keeping track of sales & deliveries.I really like the part of adding Notes as it helps my team follow up on the different stages of where the sales and deliveries are.

Shamsa NakasiOperations Associate, Edcorp International Company Limited

Bigin has helped our organization accurately track our transactions and enhanced our communication with our clients and within the organization.

Omobola AyoolaBDM, Joe Etoniru & Associates

The value that Zoho provides is outstanding. Bigin is both powerful and intuitive to use.

Tomas Acton Managing Director,2x Digital & IT Solutions

The most user-friendly software that I have come across. A perfect package for non-technical users to start off with. With a non-technical mindset, it has been effortless to hop on to Bigin.

Thomas George Managing Director,DT Consultancy

Pretty good cheap CRM. One of the best Deal Management CRMs out there. A total value for money.

Dhruva SisodiaPrincipal Owner, Suniti Motors

We're hooked on Bigin! With the option to handle multiple pipelines, our team has utmost clarity on the statuses of deals we are in work with. For our on-field representatives, the mobile app has been a game-changer, to say the least. Daily tasks were never easier, thanks to the activity module and dashboards. We are OBSESSED with Bigin!

Anurag AgarwalAssociate Business Development Manager, RoaDo

As a very early stage startup, we were looking for a CRM which is easy to set up and use and which gives some flexibility of configuration while being cost-efficient. With, Bigin by Zoho CRM, we were able to find the right balance.

Rahul ZutshiCEO & Chief Digital Marketing Strategist Zohort

Bigin is easy, its fun and provides the information we need to manage our pipeline, sales and clients.

Michelle BooysenSales Lead, Petanque NXT

Bigin is a very complete CRM. Bigin definitely is helping our organization to manage our sales process and to closing more deals!

Victor Salazar Business Development,SBE International Holdings

I chose 'Bigin' because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. 'Bigin' really presents a better value and are quite robust yet simple to use. Very pleased!

Rubais Rahman Co-Founder,Famebix

Bigin is exactly what we needed to start. It's simple enough to quickly get a grasp of how it works and at the same time has everything you need to start building your small business. It helps you keep on top of things and organize your work. Since I've started with Bigin 2 months ago we already had a 100% increase in shops we sell our product to.

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